Articles

Aishwaryasandeep

CONSUMER PROTECTION MOVEMENT IN INDIA

All business operations are centered on the customer. It is believed that the consumer is the king of the market in the current world. Business operations are conducted to fulfill consumer demands. A business is entirely dependent on its customers, both for survival and for expansion. Right now, the consumer is prioritized above everything else,…

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COMPLAINT HANDLING PROCESS: ISO 10000

Your customer care representatives must be able to manage issues and complaints from customers successfully. Even though delivering excellent service throughout the sales process is advantageous, clients who do complain and have their issues successfully resolved frequently build a deep emotional bond with a company. According to ISO, customer satisfaction ensures that goods and services…

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Hallmarking

What is hallmarking? Hallmarking had a long history dating back to 1300 A.D. introduced by the Britishers and gradually progressed to the Hallmarking Act 1973. The term refers to the mark which is imprinted on a precious metal namely gold, silver, platinum or palladium. The mark shows that the piece of metal has been independently…

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LEGISLATIVE POWERS

INTRODUCTION The President of India is a component part of the Union Parliament. Despite being the executive head of the state, the President also has many legislative powers that are important for the country’s legislation.  Some of his powers are – He has power to summon and prorogue the Parliament [Article 85 (1)] He can…

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Voidable Agreement

According to Section 2 (e) of the Indian Contract Act, 1872,” Every promise and every set of promises forming the consideration for each other is an agreement” The party making the proposal is called the ‘promisor’ and the party accepting the proposal is called ‘promisee’. Different types of agreement Valid Agreement – Agreements having proposal…

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Legal Remedies to dissatisfied Consumers

Customer complaint behaviour describes a course of action whereby a person complains about a good or service to the vendor or another person they consider to be influential. The service sector, which depends on customers’ retention and satisfaction, must take consumer complaints seriously. The idea, which enables a business to manage and analyse its connections…

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Biography of Justice A.D.Dave

Born On- 19th of November, 1951 (Gangtok, Sikkim, India) Education- Bachelor of Commerce (B. Com) Master of Law (LLM) Chartered Accountant (CA) In Office- Judge of Gujarat High Court (18th of September, 1995- 06th of January, 2008) Chief Justice High Court of Judicature at Hyderabad (07th of January, 2008- 10th of February, 2010) Chief Justice…

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