Consumer Protection Act, 2019 expands the concepts that would be covered by the Act, for example, product liability, e-commerce, etc. The protection provided by the Act is for the goods bought or service utilized. Section 2(o) of the Consumer Protection Act, 1986 defines services, while Section 2(42) of the current Act defines the same. Service…
Any flaw, imperfection, shortcoming, or inadequacy in the calibre, nature, or mode of performance that must be maintained by or pursuant to any currently in force law, or that has been undertaken to be performed by a person in accordance with a contract or otherwise in relation to any service, is referred to as a…
When someone enters a room, they immediately begin to consume. He requires food, water, clothing, milk, soap, oil, and many other things, and these requirements change throughout the course of his existence. As a result, we are all consumers in the truest meaning of the word. When a customer approaches the market, we demand value…
What is FSSAI? The Food Safety and Standards Authority of India is a government-established authority under the Ministry of Health and Family Welfare in 2006 bearing the responsibility of protecting public health through supervision and regulations of food safety. Its registration is a mandatory process for any Indian company willing to start food businesses in…
WHAT ARE GOODS? Term “Goods” has been defined in Section 2(7) of Sales of Goods Act to mean every kind of movable property such as the following: Stock and shares, Growing crops, Grass, Things attached to or forming part of land but agreed to be severed for the purpose of or under a contract of…
The term “consumer rights” refers to a collection of laws that reflect the customer’s right to information about the amount, quality, purity, potency, price, and standards of goods in order to be shielded from various unfair business practises. Every citizen’s right to safety is upheld under the Consumer Bill of Rights. Under the 2019 Consumer…
To help customers settle their complaints more quickly and easily, the Consumer Protection Act of 1986 was established. The Act explicitly provided the word “customer” extra rights and special safeguards for the first time. It is important to note that the Act’s intent is to protect all consumers, not just those in the traditional sense.…
The Indian e-commerce market has been expanding steadily. The extraordinary COVID-19 epidemic and ensuing protracted statewide lockdowns have further expedited this. In these circumstances, online purchasing is not only practical but also essential. India will be the second-largest E-commerce market in the world by 2034, according to a research by the India Brand Equity Foundation,…
In this article we will discuss the consumer protection rights and the remedies available to consumers in their nature and scope. Whether these provisions were effective to the consumer. INTRODUCTION A person in their day to day does a lot of work in that one of it is buying things, going to hotel, etc. In…
What is the ISO? The International Organization for Standardization (ISO) is a non-governmental platform that supervises and controls the public as well as private sector providing standardisation processes across the array of products in the world. The ISO establishes some guidelines in the market which help facilitate trade and focus on delivering better quality and…
