September 25, 2021

Consumer protection councils

The central council was formed by the central government by its notification established from time to time. The central council consists of the following members:

•The chairman, who is the minister in charge of consumer affairs in the central government.

•Other officials and non- official members who represent the interest and so as may be prescribe.

Objectives:

•To protect the consumers from the goods and services which are hazardous to the life and property.

•To inform the consumer about the quality, quantity, purity and standard of the goods.

•To provide the rights to be heard and the right to seek redressal.

•To educate the consumer about the product and services.

District forum:

The district redressal commission takes the cases in which the values of goods and services along with the claim or compensation are less than Rs. 20 lakh.

Composition:

The district forum consists of:

•President, who shall be the person who has been or who is qualified to be a district judge appointed by the state government.

•Two or more members I which one member shall be women not exceeding the age of 35 years and who possess the degree of bachelor’s from a recognized university and also have an experience of at least 10 years in dealing the problem related to accountancy, commerce, economic, public affairs, etc.

Duration:

A member appointed for maximum period of 5 years or till the age of 65 years whichever is earlier. However, he or she can be re- elected or appointed further for a period not exceeding 5 years.

Powers of district forum:

The district forum has the following powers against a trader who is at:

• The forum can give order to correct the deficiency caused in the product.

• The forum can give order to repair the defect caused in the product.

• The forum can give order to replace the product.

• The forum can give order to the trader to pay compensation to the consumer for the loss caused.

• The forum can give order to issue corrective advertisement for an earlier misrepresentation.

 State commission:

The state redressal commission can take up the cases in which the values of goods or services along with the claim or compensation are greater than Rs. 20 lakh but less than Rs. 1 crore.

Composition:

The state forum consists of:

•President, who shall be the person who has been or who is qualified to be a district judge appointed by the state government.

•Two or more members I which one member shall be women not exceeding the age of 35 years and who possess the degree of bachelor’s from a recognized university and also have an experience of at least 10 years in dealing the problem related to accountancy, commerce, economic, public affairs, etc.

Duration:

A member appointed for maximum period of 5 years or till the age of 65 years whichever is earlier. However, he or she can be re- elected or appointed further for a period not exceeding 5 years.

National commission:

The state redressal commission can take up the cases in which the values of goods or services along with the claim or compensation are greater than Rs. 1 corer.

Composition:

The national commission consists of:

•President, who shall be the person who has been or who is qualified to be a district judge appointed by the state government.

•Not less than four more members in which one member shall be women not exceeding the age of 35 years and who possess the degree of bachelor’s from a recognized university and also have an experience of at least 10 years in dealing the problem related to accountancy, commerce, economic, public affairs, etc.

Duration:

A member appointed for maximum period of 7 years or till the age of 70 years whichever is earlier. However, he or she can be re- elected or appointed further for a period not exceeding 5 years.

Aishwarya Says:

I have always been against Glorifying Over Work and therefore, in the year 2021, I have decided to launch this campaign “Balancing Life”and talk about this wrong practice, that we have been following since last few years. I will be talking to and interviewing around 1 lakh people in the coming 2021 and publish their interview regarding their opinion on glamourising Over Work.

If you are interested in participating in the same, do let me know.

Do follow me on FacebookTwitter  Youtube and Instagram.

The copyright of this Article belongs exclusively to Ms. Aishwarya Sandeep. Reproduction of the same, without permission will amount to Copyright Infringement. Appropriate Legal Action under the Indian Laws will be taken.

If you would also like to contribute to my website, then do share your articles or poems at adv.aishwaryasandeep@gmail.com

We also have a Facebook Group Restarter Moms for Mothers or Women who would like to rejoin their careers post a career break or women who are enterpreneurs.

We are also running a series Inspirational Women from January 2021 to March 31,2021, featuring around 1000 stories about Indian Women, who changed the world. #choosetochallenge

Related articles